Digital Response.AI Privacy Policy
Effective July 3 2025

1. Who We Are

Digital Response LLC (“Digital Response,” “we,” “us,” “our”) operates the website digitalresponse.ai and related services.

Address: 16309 NE 46th Ct, Redmond, WA 98052, USA
Contact:[email protected]

2. Scope

This policy explains how we collect, use, and protect personal information from visitors and customers worldwide, including residents of the European Economic Area (EEA) and California.

3. Information We Collect

Category Details Purpose Identifiers Name, email address Account setup, support, marketing Payment Data Card or bank details handled by Stripe or Wise Order processing, refunds Usage Data Pages visited, actions taken, IP address, device info Analytics, site performance, security Marketing Data Cookie or pixel IDs from Google Analytics and Meta Pixel Ad personalization, campaign measurement

We do not collect sensitive data such as health or biometric details.

4. How We Collect It

Signup or checkout forms

Email opt-ins and surveys

Cookies and similar technologies

Pixels placed by Google, Meta, and other advertising platforms

5. Why We Use Your Data

Create and manage your account

Process payments and deliver products

Send transactional and marketing emails

Personalize ads and measure their results

Improve site performance and security

Comply with legal obligations

Legal bases (GDPR): contract performance, legitimate interests, consent, legal compliance.

6. Cookies and Tracking

We use first-party and third-party cookies and pixels. You can block or delete cookies in your browser settings. Doing so may limit site functionality.

7. Sharing and Disclosure

We share data only with service providers that help us run Digital Response:

Payments: Stripe, Wise

Analytics: Google Analytics, Meta Pixel

CRM & Email: HighLevel

We do not sell or rent your personal information. When we promote partners or affiliates, links send you to their sites; any data you share there is subject to their policies.

8. International Transfers

Service providers may store or process data outside your country. We rely on standard contractual clauses or equivalent safeguards to protect cross-border transfers.

9. Data Retention

Active customers: kept indefinitely for account history

Inactive customers: erased after two years of no activity

Email unsubscribes: removed immediately upon request
Retention periods may extend if required by law (for example, tax regulations).

10. Security

We use HTTPS encryption, limited employee access, and industry-standard safeguards supplied by our vendors. No system is 100 percent secure, but we work to protect your data from unauthorized access.

11. Your Rights

Region You May How EEA/UK Access, correct, erase, restrict, port, object Email us California Know, delete, opt-out of “sharing” Email us or use cookie controls Other US states Additional rights under CO, CT, VA, UT laws Email us

We respond to all verified requests within the time limits set by law.

12. Children

Digital Response is not directed to children under 13. We do not knowingly collect data from anyone under 13. If you believe we have done so, contact us and we will delete it.

13. Changes

When we update this policy, we will post the new version and revise the “Effective” date. Continued use of the site after changes means you accept the updated terms.

14. Contact

Questions or requests? Email us at [email protected] or write to the address above.